![]() The CPSC said consumers will be issued a refund of 299 after returning the device to Fitbit, and the company. Click here to find your local phone number. The company urged those who own a Fitbit Ionic watch to stop using the device. If you have any questions not answered below, you can call customer service. You can also receive access to a special discount on select Fitbit devices, bands, and services, for a limited time.Īdditional details regarding this recall are provided in the FAQ below. If you own a Fitbit Ionic, please stop using your device.įor information on how to receive a refund, visit our refund center. Fitbit Ionic Has: Four on-device workouts, including one that adapts based on your progress and feedback. It does not impact any other Fitbit smartwatches or trackers. This smartwatch will work well for users who are more focused on tracking abilities than. This voluntary recall is specific to Fitbit Ionic devices. If you simply can't wait for a new release, the Fibit Ionic is still a worthwhile investment in 2019. We will offer a refund to Fitbit Ionic customers. Find many great new & used options and get the best deals for Fitbit Ionic Blaze Versa 2 Charge 2 3 Replacement Battery Parts at the best online prices at. The Fitbit Ionic launched at £299.95 / 299.95 / AU449. We are taking this action out of an abundance of caution for our users. The health and safety of Fitbit users is our highest priority. The Fitbit Versa 2 is sleeker than the Fitbit Ionic and has almost all of the same features. The battery in the Ionic smartwatch can overheat, posing a burn hazard. There are still features not implemented on the Ionic namely the Oxygen sensor and also the apps are nowhere near what you can get on other platforms. Consumer Noticeįitbit, in conjunction with the US Consumer Product Safety Commission (CPSC), announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. ![]() If you're not located in the United States, click here to select your region. The Fitbit app: free, simple, priceless Stats, guidance, community & a little friendly competition.
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